Policy, Proecess, Training, Compliance - Volunteer Information Zone Graphic

About this page

The society operates solely through the dedication of volunteers who graciously contribute their time to advance our charitable goals. Your commitment is invaluable to us. Thank you!

VIZ serves as a comprehensive hub for all volunteers, offering a centralised platform where you can obtain authoritative information on various aspects of volunteering with the society. From policies and procedures to essential documents, you’ll find everything you need here. As we are governed by specific legislation and our own constitution, VIZ provides valuable guidance in these areas as well. Recognising that change is inevitable, VIZ continuously evolves to stay current and relevant. It’s a space designed for YOU, so if there is something you are unable to find or if you’re creating content that would be a valuable addition, please do let us know.

This page features content tailored to volunteers, although some information is available to the public. For instance, our constitution, details about our Trustees, and our objectives can be located under the ‘About Us’ section in the main menu.



How to present the Society’s name now we are a CIO

The Society has produced a simple one-page guide on how to present the Society’s name now that we have changed our status to a CIO.

If you produce any materials where the Society is referred to by name, the document is essential reading. To access it, click the icon or title of this section. Any questions should be referred to the Marketing & Comms team.

Data Privacy and Protection

These actions need to be completed by all volunteers who handle personal information, on receipt of a request to do so from the Society.

You need to be logged in to your regular account on the website – the one you use to renew your membership and access member-only content.

Step 1: Read the Data Protection Plan

Data Protection Plan

This is a detailed description of how we operate to achieve data protection.  It is mainly for the benefit of the:

  1. Trustees, so they may understand and approve the operational processes.
  2. The volunteers who maintain the infrastructure that the society deploys to protect data so they may implement appropriate controls
  3. All volunteers – who need to be aware of the principles and practices that underpin the Data Privacy/Protection Self Assessment that every volunteer has to complete periodically

Show Me

Step 2: Read the Data Privacy/Protection policies

Policies govern how we may act. They set out WHY we have to act in certain ways. This may be due to our Constitution, Charity Commission requirements, decisions made by our Trustees to protect the best interests of the society, or by legislation such as the UK GDPR.

HOW we achieve the WHY is set out in the How To section.

Data privacy has a fundamental effect on how we conduct ourselves as volunteers. Working practices that were acceptable only a few years ago may no longer be adequate to protect personal data and society assets. Non-compliance can lead to financial penalties for the society and also for you as an individual. We have established a new set of easy-to-use and best-practice working practices that if followed will protect the society and you from harm. Please adopt them for everybody’s sake.

Privacy Policy

This is the public privacy policy which is available to everyone, including members of the public and is accessible on our website under the Help Menu.  Volunteers do not need to read this policy but it’s recommended you do.

View

Data Archiving & Retention Policy

This sets out the types of content and the bases on which we retain them.  If you process data, you should follow this policy

Show Me

Data Protection Policy

This is an internal policy which sets out how we protect sensitive data as we process it.  This is essential reading for all volunteers

Show me

Register of Systems or Contexts

Register of systems or contexts in which personal data is processed i.e. where and why we collect data and the lawful bases on which we do so.  Volunteers do not need to read this policy but it’s recommended you do.

Show Me

Step 3: Complete a DPP Self Assessment

As a volunteer it’s most likely that you will be using your own computer to carry out society business.  This is called BYOD (Bring Your Own Device.)

 

While the equipment might be yours, the data that you handle for us is ours and the good governance requires us to ensure it is protected, especially where the personal information of living people is concerned.  You may also be accessing information which is commercially sensitive.

 

The following questionnaire is a self-assessment tool to help us understand your environment and the content that you handle for us so we have a risk profile for each volunteer.  You need to complete this assessment:

  1. On becoming a volunteer
  2. Annually at the request of the Society
  3. Whenever your responsibilities change

The Form

Step 4: Take the courses

These courses underpin the steps we are taking to make sure that every volunteer (especially those whose work involves personal or commercially sensitive information) is aware of the steps we all need to take to mitigate our collective risks.

 

Your self-assessment will allow us to decide which courses you need to complete – so you can defer action in this section until you hear from us.

 

Courses

Step-by-step guides, presented in bite-sized chunks. You can complete each course in one sitting or in stages and the system will remember where you got to.

 

To access your courses and check your progress, click the menu item Profile and then select the Courses tab, or click the button below

Go to Courses page

Expenses – how to reclaim

How to access and use the Expenses template

The Expense FormA. Go into Drive and select these options:
 

 
 
B. Click on this item to open the template
 

 
C.  Rename the file and complete the form.  Clicking 3 will open a drop down of the cost centres.  If the ones listed are not relevant to the use case, select ‘Other’ and include details in the Expense Item cell
 

 
D. Print the document.  The default settings will probably be sufficient
 

 
E.  Sign it, and scan the signed copy and the receipts to PDF
 
F. Email the PDF to another Trustee (for approval) and to the Soc Treasurer
 
G. Named Trustee, check and approve via email reply to all
 
H. Treasurer submits BACS transfer to claimant’s account
I. In subsequent months it might be easier to take a copy of the one you just created and rename it than to source the template again. 

Google Workspace is our safe & secure working environment

Keeping our data secure and protecting the society and volunteers

Bring Your Own Device (BYOD)

With a few exceptions, our volunteers use their own devices to conduct society business.  This is potentially the biggest risk to data loss, because content is stored on a device that we know nothing about and cannot therefore trust. No offence, but we don’t know whether your computer’s operating system is up-t0-date and you have up-to-date and effective anti-virus and -malware programs.

Gmail

All email relating to society business has to be sent and received from a society email address and we will arrange for you to have access.  Gmail is accessed through a web browser and the emails remain in our secure workspace.  We no longer  support the downloading or redirection of email to personal addresses.  Keeping the data in our secure environment means that we don’t need to worry about how secure your BYOD is.

 

You can apply for a society Gmail account here

Docs, Sheets & Slides

Google Workspace has a complete suite of web-based applications equivalent to MS Office, the primary ones being:

  • Gmail instead of MS Outlook
  • Docs instead of MS Word
  • Sheets instead of MS Excel
  • Slides instead of MS Powerpoint

These must be used instead of MS Office, Apple’s or any other vendor’s equivalents for all society content.

 

Acccess to them is available via your Gmail account.  Google have provided conversion tools to transfer data from MS Office to Google Workspace format

Google Workspace Tutorials

Get insights on common Society-related topics. For other topics, use the contact form below. Remember, Google Docs, Sheets, and Slides have extensive help and YouTube resources – your solution might be just a little DIY research away! We’ve even provided a link to Google’s Learning Centre.

Google Drive Sync

Could you benefit from being able to see Google Drive files from Windows Explorer/Mac Finder?

View the guide

Formatting text in Google Docs

How to apply text formatting quickly and easily

View the guide

Organising GW Content

Learn the several ways that GW helps you organise your content so you can locate it easily

View the guide

Sharing GW Content

How to share folders and files inside and outside the Society using Links instead of Files

View the guide

Format a document using a template

Save time  by using a pre-defined template

View the guide

Version
Control

Eliminate version confusion by controlling documents the GW way

View the guide

Google Docs Headers & Footers

Configure headers to show titles and footers to show page numbers

View the guide

Finding Content in Google Drive

How to search for content in Google Drive

View the guide

Collaboration Tools in Google Drive

Powerful team collaboration using the power of the single central copy

View the guide

Google Workspace and Zoom Meetings

Using Google Calendar to handle meeting invitations is more efficient than just using Gmail

View the guide

Converting files from MS Office format

Convert Google format to bring them entirely into the Google Workspace ecosystem

View the guide

How to send confidential emails

Mark emails as confidential so they cannot be copied, printed or shared by recipients

View the guide

Access the Google Learning Centre

Here you’ll find everything you need to start using Google Workspace apps like Gmail, Docs, and Drive. You’ll also find business-focused training, tips, and more. All written in a very accessible style and illustated with screenshots, and constantly updated by Google.

Access the Learning Centre

Health and Safety

Safe working practices

Health & Safety Policy

Health & Safety Policy

View Policy

Risk assessment template

The risk assessment template is held in Google Docs. To access it:

  1. Go into Google Drive
  2. Do New > Google Docs > From a template
  3. Scroll down to Contracts, onboarding and other forms
  4. Click on the template to open it
  5. This will create a copy of the template and place it in whichever drive you were in when you started.
  6. Please rename the document to give it a specific title

What to do with a completed risk assessment

When you have completed the online version, please share the file with the Society Secretary:

  1. With the document open, Click the Share button top right
  2. In the box that opens type Society and pick the secretary account
  3. Write a short message and press Send to share the dcoument
  4. The Secretary will take a a PDF copy to create the formal document of record

Info for team leaders incl branch chairs

Specifics for leadership roles

When people join your team

There are a few things you need to do when someone joins your team:

  1. Make sure they have read and ackowledged the Data Protection Policy – the Society Secretary can confirm who has done so.
  2. If they do not already have one, request a Gmail account for them – see the Useful Links section below for the request form.
  3. Once Gmail access has been set up, arrange for them to have access to any relevant shared drives in Google Workspace
    1. For shares that belong directly to your team, you have ownership of the share and it is you who grants the access
    2. For society-wide shares, refer to the IT Manager or Webmasters
  4. If they need access to the Member Lists, advise the Webmasters
  5. If they will be involved in managing content on the website such as events, bookings or shop management, contact the Webmasters to arrange access

Member Lists

From Feb 2021 Member Lists are available only from the website. 

  1. These lists are definitive because they are sourced directly from the membership database. 
    1. Therefore as as soon as a member joins or leaves their name is added / removed, automatically.
  2. Because of UK GDPR, Member lists are provided on a need-to-know basis.
    1. If your volunteering requires you to access them you will need to request access via your branch chair (for committee members) or you team leader
    2. Once access has been created by the webmasters, the relevant lists will be available under the Membership menu
  3. Branch affiliations are maintained by the Membership secretary based on the  agreed list of postcode catchment areas.
    1. If you disagree with an affiliation, please contact the MemSec

 

All other membership lists are defunct and must be deleted from your systems.

 

There are specific rules relating to the use of Member Lists and these are shown on the relevant listing pages.

 

When someone leaves your team / stops volunteering for us

There is a flipside to the process by which we onboard new team members / volunteers to make sure they have access to the assets they need to perform their tasks – we need to make sure that we withdraw those permissions when they leave your team or cease being a volunteer.

 

It’s important that we are notified when this happens because we need to make sure, for example:

  • access to confidential information about members is stopped where appropriate, to comply with GDPR
  • all society content is removed from their computer
  • they are withdrawn from the Data Protection Policy Self Assessment procedure so we don’t chase them to complete one when they don’t need to – there is a very real possibility of an ex-volunteer cancelling their membership if we continue to chase them for an unnecessary self assessment

 

If you advise us using the contact form below, we can take the necessary steps

Info for Trustees

Specifics for the Executive Committee

Essential Information

Internally

The Website

You’ll find useful information on the website under the About Us menu. (Note the Internal Directory is only available to the Trustees and other voluinteers who require it)

 

Documents

Documents relating to Trustee activity are located in a Google Workspace (G Suite) restricted shared folder.   If you click the image below it should take you straight there.

 

 

For the benefit of the entire Exec team, documents for the Exec meeetings must be created in Google Workspace (G Suite) and then shared with the Secretary. See below for more  guidance on how to do that.

 

External Resources

Everything you need to know about your responsibilities as a Trustee can be found here (click the image):

 



RA Calendar

The duty calendar for the Research Zone at The Centre

Submit a document to the Exec or the Historian Editors?

Submitting reports and papers

1. Create it in Google Workspace (Google Docs, Sheets, Slides)

Everyone in a poition to submit documents to the Exec (or to any other team for that matter) will have a BerksFHS Gmail account.  This gives you access to Google Workspace (formerly G Suite) whch contains Google Docs, Sheets and Slides, the equivalents to Microsoft Office’s Word, Excel and Powerpoint.

 

All content must be created in the respective Google format.  Microsoft Office files will not be accepted.  For information on how to use Google Workspace, please see the section about courses, above.

 

If your document has already been created in Microsoft Office format, don’t worry:

  1. Upload it to My Drive in Google Workspace
  2. Save in in Google format
  3. Delete the MS Office version (so that you aren’t tempted to use it again and the data is not duplicated)

2. Share it with the Secretary/Historian Editor

This step is very easy:

  1.  Either:
    1. Right click the item in My Drive and select the Share option, or
    2. With the document open, look for the share button in the top right corner
  2.  Take three easy steps:
    1. Type “Secre...” in this box and select the Society Secretary
    2. Type a message to tell them you are submitting a document
    3. Send it
  3. The Secretary will Make a copy of the document and place it with the exec papers.

Please remember – NO MS Office documents may be used.  It makes it harder for everyone, but particularly the secretary to have to handle multiple copies of MS Office documents when a single copy of Google content can be shared easily.

Useful Links

Miscellaneous items

Bylaws

View approved version

Contact Form Tracking

View 'How to'Access the spreadsheet

Organisation Chart

View Chart

Request Gmail / Google Workspace Access

Raise a request

Send Zoom meeting details as calendar request

View 'How to'

On the death of a member/volunteer

Immediate steps to take

Actions to take

Regrettably, with our demographic, the death of a member is not a rare occurence and it is important that we deal with the situation quickly, most notably to stop communications that may cause upset to the family  – such as The Historian, Newsletters, Booking Reminders and Membership Renewal Reminders.

 

If you learn of the death or a member volunteer please advise the following people:

  1. Membership Secretary
  2. Webmasters

If they are also a volunteer, then additionally please advise:

  1. Society Secretary
  2. IT Manager

The MemSec will move the person to a special category that will mute all comms from the website and remove them from the Historian mailing list; and the Webmasters will remove them from MailChimp.

You should not be holding any local membership lists.

Contact Us

[forminator_form id=”156063″]