All fees, where shown, are payable to the society in full and in advance of the event taking place. Your place will be reserved once your booking request is received (with correct payment) and accepted. Your completed event booking form, online event purchase, or face-to-face booking, when backed up with a payment, constitutes a firm booking by you. Sterling cheques or money orders should be made payable to ‘Berkshire Family History Society’.
Where discounts apply, members will receive them providing the booking processes are followed. When booking online or by post you will be asked to quote your current membership number to obtain your discount. For face to face bookings you will need to show your current membership card. Please also bring your membership card to the event.
Multi-event booking discounts
Multi-event discounts may apply on some events, e.g. when booking all five afternoon talks for one quarter together. Such a discount is only obtainable when the multi-event booking is made and paid for in advance, or on the day and immediately before, the first event in a series takes place.
Acknowledgement of booking
The society will confirm your booking, and send any further information, to the email address that you provide (rather than by post).
Limit on numbers
Places for some events are limited. Early booking is strongly recommended.
Cancellation of a booking
You must notify your intention to cancel by email (). For a cancellation received two weeks or more before an event, the society will refund any associated payment in full. If advice of cancellation is received less than two weeks before an event date, refund of any payment will be at the society’s sole discretion, dependent on the financial commitment already entered into for that event.
A substitute may attend in your place if you are unable to take part in an event for which you have booked a place. These terms and conditions also apply to that individual. If that attendee is not a current society member, they will need to meet any difference in cost of attendance.
Cancellation or change by the society
The society will make every effort to fulfil the published events programme, but reserves its right to cancel, postpone and to make changes to any event, including dates, content and timing. If cancellation of an event proves necessary for any reason, the society’s liability is limited to the return of any event fee paid. The society will not be held liable for, nor will it reimburse, any travel, hotel, or other associated cancellation fees or penalties.
Before booking for any event, you should check disabled access details directly with the events team (). The Centre for Heritage and Family History is accessible by wheelchair (lift from the ground or first floors). Disabled parking places are located in front of Reading Central Library, however the society cannot guarantee the availability of these spaces.
No responsibility can be accepted for loss, theft or damage of any personal items during an event. You are encouraged to use the lockers at The Centre for Heritage and Family History. These are available on a first come, first served basis.
The society uses personal data that you supply on booking to deliver your requested event services. It will be held securely and not be used for any other purposes or sold or passed on to any third party.
Allergies and intolerances
When refreshments are provided at an event, attendees should advise the events team of any allergies or intolerances that they may have, and check whether foodstuffs and drinks are safe for them to consume. A list of allergens will be available at all events where food is served. Please ask the events team if you have any concerns about ingredients.